About this role
🛎️ Greet guests upon arrival, process check-ins and check-outs, and provide friendly front desk service.
📞 Answer phones, respond to inquiries, and assist guests with reservations, changes, and general resort information.
🗂️ Maintain accurate guest records, daily logs, and reservation details using front desk systems.
💳 Process payments, issue receipts, and balance cash, credit card, and settlement transactions at the end of shift.
🤝 Coordinate with housekeeping, maintenance, and management to support smooth guest service and room readiness.
🎓 Understanding of fishing licencing for boat rentals will be required.📨 Handle messages, mail, packages, wake-up calls, and guest requests in a timely and professional manner.
🔍 Resolve minor guest concerns, escalate issues when needed, and help ensure a positive resort experience.
🧹 Assist with light clerical tasks, lobby tidiness, and other front office duties as assigned.
🚐 Support seasonal resort operations by adapting to remote-location procedures and guest service needs during the April to November operating period.
Requirements
⏳ Several months of experience in front desk, reception, or customer service roles is required
💬 Strong English communication skills, both verbal and written, are required.
👀 Excellent attention to detail for reservations, payments, and guest record accuracy.
🤝 Professional, courteous, and guest-focused approach in a busy resort environment.
💻 Comfortable using computers, reservation software, phones, and standard office equipment.
🚗 Willingness to relocate to Sioux Narrows, Northwestern Ontario, for the April to November seasonal work period is required.
💪 Able to work flexible shifts, weekends, and holidays, and perform light physical tasks as needed.
Schedule
Hours per week
32 hrs
Start date
As soon as possible
Eligibility
Language requirement
English
International applicants
Yes
Terms of employment
Seasonal full-time employment from April to November each year, with relocation to Sioux Narrows, Ontario required for the operating season. Shifts may include days, evenings, weekends, and holidays.
Benefits
On-site seasonal resort employment, accommodation available for 170 bi-weekly and 3 meals per day included. Gratuities based on performance.
General Disclosure
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