About this role
Position: Sales Assistant
Effective Date:
Duration: Contract
Reporting To: CEO
About the Role
We are seeking a proactive, tech-savvy Sales Support Representative to join our team on a contract basis. This hybrid role bridges customer support, account management, and proactive sales outreach. You will be a frontline representative handling client communications, managing job board placements, and actively driving growth through client outreach, upselling, and booking meetings.
If you have a strong background in sales/business development, hands-on experience with the Zoho suite, and enjoy engaging with clients, this role is for you.
Key Responsibilities:
Customer Support & Communication
Answer incoming phone calls and address client inquiries promptly.
Manage and resolve incoming support tickets within Zoho Desk.
Collect client testimonials and success stories to support marketing efforts.
Sales & Outreach
Conduct regular, proactive client outreach and cold calling to generate interest and build relationships.
Upsell existing clients on complementary products, services, and upgraded features.
Identify opportunities to sell consultations where appropriate.
Book new employer discovery meetings for prospective and existing job board clients.
Job Board & Portal Management
Oversee and manage the free and premium listings on the FillaRole job boards.
Manage, optimize, and review client portal recommendations.
Requirements
Required Skills & Qualifications:
CRM & Tech Proficiency: Hands-on experience with Zoho One (specifically Zoho CRM, Zoho Campaigns, and Zoho Desk) is required.
Sales Experience: Background in cold calling, lead qualification, and sales outreach.
Education: Degree, diploma, or formal training in Business Development, Sales, Marketing, or a related field.
Critical Thinking: Proficient problem-solving skills with the ability to assess client needs on the fly and recommend the right solutions.
Bonus: Background in Account Management or Client Success is a major plus!
Compensation & Structure
Employment Type: Independent Contractor
Pay Structure: Base Pay + Commission
Base Rate: Hourly plus commission and bonuses
Commissions & Bonuses:
Commission per consultation sold
Upsell commission and for premium job board placements
Bonuses per booked new employer meetings
Career Growth & Advancement Opportunities
We are expanding our sales and customer outreach teams, making this a great time to join us. For high performers, this contractor role offers a pathway for advancement into long-term roles, including:
Sales Representative: Take on dedicated pipeline management with higher commission structures.
Employer Sales Representative: Focus on closing high-value corporate accounts with elevated commission rates.
Account Manager: Manage, retain, and grow key enterprise and recurring client relationships.
If you are looking for a role where your drive directly impacts your career progression, this could be for you.
Schedule
Hours per week
38 hrs
Start date
As soon as possible
Eligibility
Language requirement
English
International applicants
Yes
Benefits
Work remotely
General Disclosure
We use automated employment decision tools and artificial intelligent tools to screen, assess, and select applicants based on job-related qualifications and experience. We are committed to fairness and maintain meaningful human oversight at every stage of our recruitment process. A human remains the sole authority in deciding which candidates progress through the hiring process. All final hiring decisions are always made by the employer.
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